Delivery & Returns
Shipping Information
Do You Ship Internationally?
Yes — we offer worldwide shipping.
Production Lead Time
Each piece is made to order. Please allow 3–4 weeks for production before dispatch.
Delivery Options
- UK Standard Delivery – Free | 3–4 working days
- UK Next Day Delivery – £5 | Next working day
- Europe – £5 | 3–7 working days
- International – £10 | 3–10 working days
Returns & Exchanges
What Is Your Return Policy?
You may return or exchange your item within 14 days of purchase. After this period, we unfortunately cannot offer a refund or exchange.
How Do I Return or Exchange an Item?
To qualify for a return or exchange:
- Items must be unworn, in original condition, and in original packaging
- A receipt or proof of purchase is required
Once we receive your return, you will receive an email confirmation. We will then notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 working days to your original payment method.
Free UK Returns
We offer free returns for UK customers. Please ensure you retain proof of postage, as we are not responsible for lost parcels in transit.
VAEIA Money-Back Guarantee
Your satisfaction means everything to us. If you're not fully happy with your piece, we offer a full refund within 14 days of purchase — no questions asked. Simply return the item with your receipt.